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This week I look at 5 benefits from collaborating with your software supplier. Let me preface this with collaboration for a functional outcome delivering business benefits to both parties and not anything unethical.   Agile, Lean, Fail Fast, Innovation, Hubs, Tribes – these were once buzz words

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By now most of us are into the remote working rhythm and in some cases could have been working in this setup for months or years before. As a remote worker, your job role and the need to deliver a great experience for your customer

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A recent publication of one of our articles on Field Technologies Online on the changing landscape of customer experience (CX) as a result of COVID-19 with our CEO, Alan King Quote “The last couple of months have transformed life as we once knew it for all of

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This week I look at 3 ways to empower your field staff and increase productivity. The benefits of empowerment span many areas, including but not limited to: Staff satisfaction across both your employees and contractors Customer satisfaction Work throughput and profitability Efficiency and optimisation   Technology is

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Allowing your teams to communicate quickly and seamlessly regardless of skills or location. This is the workplace of the future and selecting a vendor that enables this is a crucial step in this collaborative journey.   Where to start?   A collaborative work management platform is going to shift

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