Service Centre experience improvements were sought to both deliver increased value and improve customer service via mobile apps.
The automotive industry is going through a revolution. Efficiencies, outdated tools, platforms and practices need to be replaced with a unified ecosystem – where all tools and workflows and environments are in sync. In essence, there has to be a seamless platform that will ensure continuous delivery (CD), on an end-to-end basis. Bring together the required mix of the right people, with the right culture, the right tooling and with the right perspectives.