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Dusk Mobile Tweets

Task Management

What is next generation field service management software?   We define it as the ability to work with these technologies, that have become mainstream in business since circa 2018 onwards.   Field Service Management (FSM) software has been well known for around 20 years now. In the early days

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Traditional planning and scheduling of field-based work saw jobs and tasks issued to women and men for completion. Based on the size and type of job, this could have been via 2-way radio, then mobile phones or paper job packs collected from an office on

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During the course of the pandemic, many businesses with office based functions have had to adapt to remote working without choice. Whilst some businesses were prepared, many were either dabbling in remote working, had it as an initiative or not on the radar at all,

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It’s that time of year again and it seems to come around faster as the years go by or maybe I'm just getting old! As always the recognition and appreciation starts with our amazing team and customers. Each year, the innovation and creativity to solve

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The term resource varies from a person through to the collective term for people, equipment, and budget. When introducing a solution for planning, scheduling and task management, a greater level of flexibility is introduced. Anyone who has previously used spreadsheets for managing planning, scheduling of

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This week I look at 3 ways to empower your field staff and increase productivity. The benefits of empowerment span many areas, including but not limited to: Staff satisfaction across both your employees and contractors Customer satisfaction Work throughput and profitability Efficiency and optimisation   Technology is

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Running your operations in real time or with near real time information has become a necessity across industries but doesn’t need to be a large digital transformation. Let's show you how to Excel!   Where to start?   Most of you have used Microsoft Excel to deliver efficiencies in

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