The Dusk SMS Connect Web Portal has been developed for companies or businesses that either need to, or wish to contact their customers by SMS and receive information back from their customers, and do so via other non-digital means currently. Use cases include questionnaires and surveys amongst others. Full reporting via email, pdf and our digital dashboard included on a SaaS model per month.
This product is currently assisting companies in finance, retail and utilities save costs in phone calls, printing, postage, data entry time, voice calls plus more. Additionally, it is improving the business process by making it more efficient, as customer responses are displayed in real time thus eliminating the duplicate and manual legacy data entry process.