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Digital transformation by making businesses smarter with mobile. Digital, Mobile, Social



Business Operations

maximise your business performance


Built by the industry for the industry, the Intelligent Operations Platform (IOP) is our leading SaaS collaboration platform that enables office and field staff to work seamlessly together. Retrieve data from your core systems and analyse it in real time. This is the single pane of glass into your operations you’ve been looking for. Extend to mobile with the Dusk IOP mobile apps (available in the App Store and Play Store), providing the ability to send tasks directly from the IOP web platform. Our Software as a Service (SaaS) product simplifies creating tasks, automating functions, building smart checklists, completing inspections, maintaining locations and inviting other users to collaborate. But this just scratches the surface in capability……
Digging deeper, the Intelligent Operations Platform can visualise, monitor and take action on any data. Whether it be asset monitoring with geospatial representation, sensor capability through IoT, enabling updating, notation, image capture, voice and more plus analytics and visualisation via dashboard views. Try it today and showcase the capability to your stakeholders faster, reduce upfront costs and de-risk the engagement.


  • Nontransparent legacy manual process
  • Under utilisation of resources and assets
  • Need to improve reliability and availability of physical assets
  • Inefficient audit and lack of performance visibility
  • Breaches/Missed SLA’s or KPI adherance
  • Duplicate and manual data entry
  • Information delays and poor data
  • Lack of real time and remote access


  • All of business visibility
  • Alerting and notifying ahead of issues
  • SaaS based scaleable solution
  • Replaces the paper based forms with mobile interface
  • Makes the job visible, measurable and auditable
  • Reduces duplication of processes
  • Provides real time access to information


  • Customisable forms/checklists
  • Analytics and Dashboard interfaces
  • Sensor based data feeds
  • API’s to many EAM’s, ERP’s, CRM’s and more
  • Jobs displayed on a map or a list showing current and future work
  • Pre-defined SMS/safety audits/forms/checklists templates
  • Automatic Inspection Reminders * Turn spreadsheets into mobile inspections
  • Offline functionality for form completion
  • Real time information updates based on data coverage of work status
  • Route optimisation
  • Proximity¬†alerting to customers when techs are nearby
  • Automatic Reporting- Email, PDF & Digital Dashboard
  • E-signatures
  • Cloud storage
  • White label branding


  • See at a glance the complete picture and quickly access before taking appropriate action
  • Operational cost savings by reduced cost to serve, at least 25%-30%
  • Improved asset performance and predictive forecasting
  • Visibility of cross business processes facilitating end-to-end process improvement
  • Move to condition based maintenance and reduce costs by 30%
  • Empowers staff with richer data
  • Manage work loads efficiently by allocating based on optimal outcome for the customer
  • Perform inspections simple, fast and on location – no calls, no requests for extra information and waiting
  • Enhances job safety with the right information at the right time
  • Reduce paperwork and duplicate data entry saving 30% easily
  • Management access to inspection and audit status for compliance reporting

Ready to automate your operations?