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Dusk Mobile is the company that sits behind solutions like the industry leading IOP. The team provide strategic and tactical consulting along with support for organisations looking to deliver mobility and digital transformation and optimisation.



Smart Operations

maximise your business performance

Built by the industry for the industry, the Intelligent Operations Platform (IOP) is our leading SaaS collaborative work management platform that enables your customers, suppliers, office and field staff to work seamlessly together. Retrieve data from your core systems, analyse and automate actions in real time. This is the single, smart window into your organisation’s operations that you’ve been looking for.


Mobilise your workforce with the Dusk IOP mobile apps (available in the App Store and Play Store), providing the ability to distribute tasks directly from the IOP web platform. Our Software as a Service (SaaS) product simplifies creating tasks, automating functions, building smart checklists, completing inspections, maintaining locations and multi-user collaboration. But this just scratches the surface of its capabilities……

Digging deeper, the Intelligent Operations Platform can visualise, monitor and take action on any data. Whether it be asset monitoring with geospatial representation, sensor capability through IoT, enabling updating, notation, image capture, voice and more plus analytics and visualisation via dashboard views.


Let one of our team discuss your needs and demonstrate the functionality. If you like what you see (and we know you will) we can show you how to access a 30-day trial – so you can showcase the capability to your stakeholders faster, reduce upfront costs and get going faster!

The Problem

  • Non transparent legacy manual process
  • Under utilisation of Service Provider resources and assets
  • Need to improve reliability and availability of physical assets
  • Inefficient audit and lack of performance visibility
  • Cost down pressure on contracts
  • Breaches/Missed SLA’s or KPI adherence
  • Duplicate and manual data entry
  • Information delays and poor data
  • Lack of real time and remote access

The Solution

  • All of business visibility
  • Alerting and notifying ahead of issues
  • SaaS based scaleable solution
  • Automate your own processes at your pace
  • Build, deploy and manage your own solutions
  • Replaces the paper based forms with mobile interface
  • Makes the job visible, measurable and auditable
  • Reduces duplication of processes
  • Provides real time access to information

Sample Features

  • Customisable forms/checklists
  • Analytics and Dashboard interfaces
  • IoT device visualisation and updates
  • API’s to many EAM’s, ERP’s, CRM’s and more
  • Jobs displayed on a map or a list showing current and future work
  • Pre-defined SMS/safety audits/forms/checklists templates
  • Automatic Inspection Reminders * Turn spreadsheets into mobile inspections
  • Offline functionality
  • Real time information updates based on data coverage of work status
  • Route optimisation and turn by turn navigation
  • Proximity alerting to customers when techs are nearby
  • Dynamic Reporting – Email, PDF & Digital Dashboard
  • E-signatures
  • White label – brand as your own

The Benefits

  • The complete picture at a glance to quickly assess and take appropriate action
  • Operational cost savings by reduced cost to serve, at least 25%-30%
  • Improved asset performance and predictive forecasting
  • Visibility of cross business processes facilitating end-to-end process improvement
  • Move to condition based maintenance and reduce costs by 30%
  • Empowers staff with richer data
  • Manage work loads efficiently by allocating based on optimal customer outcome
  • Perform inspections easily, fast and on site – no calls or requests for extra info
  • Enhances job safety with the right information at the right time
  • Reduce paperwork and duplicate data entry saving 30% easily
  • Management access to inspection and audit status for compliance reporting

Ready to automate your operations?