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Digital transformation by making businesses smarter with mobile. Digital, Mobile, Social

MOBILE@DUSKMOBILE.COM

 

Scheduling & Dispatch

dynamic scheduling increasing job completion by 25%

OVERVIEW

Workforce management today has become technically easier via solutions on the market but now much more important than ever before, due to a number of factors. Cost pressures, resource availability and optimisation to name a few. Cost pressures mean opportunities such as route optimisation take precedent driven by real time data resulting in optimal utilisation. This means your business can do more with less using our solution where we are quite confident a 20% improvement could be achieved based on our experience.

 

Visualising your staff, contractors and assets enables accurate performance measurement to take place, in real time. With the Dusk Intelligent Operations Platform, we take it a step further to provide you with suggested areas for improvement and automation of repeatable tasks.

 

The Job Schedulr module from our Intelligent Operations Platform (IOP) is a SaaS tool, to manage large disparate teams in the most effective way. It helps streamline the field service management process from end-to-end and includes dynamic scheduling, work order management, auto dispatch, routing, GPS based updates and optimisation from any desktop or mobile device. With full calendar integration, this hub of information provides a holistic view of the workforce, enabling management, forecasting and scheduling to mobile users in the most optimal way with our automation engine.

 

Reporting functions, analysis and planning for long term work can all be undertaken using this module from the IOP.

PROBLEMS

  • Cost reduction pressures
  • Lack of visibility of planned and unplanned work
  • Poor resource allocation across work
  • Multiple work types impacting optimisation
  • Delayed data resulting in poor decisions
  • No one seems to understand your business model
  • You know what you need to do but not how to get there

SOLUTION

  • A comprehensive solution to help you manage your field service operations.
  • Scaleable and grows with your business
  • Configurable for your business and your business processes
  • Web and mobile designed for you to access and from any device, anywhere
  • Designed with integration and visibility at the forefront
  • Easy to see where the benefits will be realised through a sample data setup
  • Integrate to your existing systems to retrieve data and avoid duplicate data entry
  • Suite of automation tools, saving you many people days and increasing accuracy

FEATURES

  • Map and List based current and future work
  • Users Status – Available, Onsite plus more
  • Route optimisation
  • Geo-fence alerting to customers
  • Dynamic scheduling functionality
  • Gantt chart view – time based snapshot of workers against work
  • SaaS based monthly model
  • Dynamic HTML5 platform and native applications on iOS and Android
  • Cloud Storage
  • CRM Integration
  • Automatic Reporting- Email, PDF & Digital Dashboard

BENEFITS

  • Consistently reporting 20% improvement on resource optimisation to our clients
  • Significantly better integration and scalability than competitor products, infact you can probably do it
  • A user-oriented tool. You can easily perform A Proof Of Concept with it and validate yourself
  • Enhances communications for superior field service management
  • Information visibility levels are boosted – and key tasks like GPS & routing, work order management, quoting & invoicing, CRM integrations, scheduling and others become considerably easier and streamlined.
  • Guaranteed Service Level Agreements, robust security standards, quick deployment options and data recovery feature.
  • Our tool helps you get the most out of your business.

Want to improve your scheduling and optimise your teams?

REQUEST A FREE DEMO