Whitepaper - How to Build a Scalable, Customer-Focused and Tech Savvy Field Service Strategy
Discover how AI, automation, and connected tools empower scalable, customer-focused field service operations built for 2026 and beyond.
Engineering firms manage complex projects involving design phases, contractor coordination, client reporting, regulatory compliance, and budget oversight, all while keeping teams on schedule. Dusk FSM simplifies project execution with a centralized, real-time platform built for engineering workflows.
From civil and structural engineering to mechanical and electrical projects, Dusk FSM gives your team the tools to stay aligned from planning through delivery. Whether youโre managing internal resources, external contractors, or subcontractors, you gain control over timelines, budgets, documentation, and more โ in one intuitive system.
Whether you're designing infrastructure, managing MEP projects, or running multidisciplinary engineering programs, Dusk FSM helps you plan, track, and deliver with confidence. With configurable tools, engineering-specific forms, and powerful scheduling features, your business runs smoother โ from initial scope to project handover.
Monitor tasks, risks, dependencies, and milestones with a single view for design teams, site supervisors, and management. Stay on top of deliverables from concept to completion.
Plan and allocate teams based on skillsets, availability, and job requirements. Visualize workloads across multiple projects using timeline and calendar views.
Track budgets, variations, and actuals in real time. Easily reconcile data with your finance software using our integrations with Xero, QuickBooks Online, or SAP.
Store and access drawings, permits, and site photos from anywhere. Use custom templates to capture engineering-specific data in the field or office.
Create shared workflows and track subcontractor progress using permissions and automated alerts. Improve accountability without increasing admin overhead.
Tailor the platform to your firmโs processes, from risk assessments and approval chains to lessons learned. Dusk FSM adapts to your engineering standards and compliance needs.
Discover how engineering teams like yours gained better project visibility and reduced overhead by using Dusk FSM.
Discover how AI, automation, and connected tools empower scalable, customer-focused field service operations built for 2026 and beyond.
Discover how CRM-FSM integration with HubSpot and Dusk FSM helps field service businesses scale predictably by automating jobs, scheduling, and invoicing while improving customer experience.
Field service operations are evolving rapidly, shaped by a combination of technology advan
Growth in field service should result in stronger customer relationships and more jobs com
In field service, the job has always been about keeping customers up and running. Get the
Dusk FSM centralises planning, scheduling, documentation and reporting for engineering teams. It helps manage complex projects with real time visibility, version control and automated alerts to keep teams aligned from design through delivery.
Yes. Dusk FSM lets you coordinate internal and external teams with shared workflows, permission controls and automated notifications to improve accountability and communication across all project stakeholders.
Absolutely. Dusk FSM integrates with systems like QuickBooks Online and Xero to simplify cost tracking and financial reconciliation. Custom forms and documentation workflows are also available.
Yes. Dusk FSM is configurable for civil, structural, mechanical and electrical engineering teams. You can customise forms, project templates and approval chains to suit specific compliance or project needs without writing code.
The Unified Project Dashboard provides a single view of tasks, milestones, dependencies and risks. Teams can track progress in real time and use Gantt and calendar views for resource planning across multiple projects.