Dusk were approached to develop a solution to display critical electrical network information on the smartphones of their executive staff, with a key focus on the number of customers off supply.
Operations now demands the integration of Operational Technology (OT) and Information Technology (IT) to drive your business decisions. As these technologies become closer, the opportunities for business improvement continue to grow. Our IoT integration for this can be found over on the Internet of Things page. More can be found in this blog post on the reasons for integrating IT and OT, if you’ve not yet started that journey here.
Your team need to have the 360 degree view of your business. This view needs to be represented in different ways and from different data sources for different users. The power comes about through collaboration and knowledge gained through visibility.
As IT and OT are more tightly connected, being able to take action in real time becomes key including jeopardy management, which we explore in this blog post here.
With your data being presented from many sources, the ability to view it and analysis it for your needs goes without saying. Alerting and notifications that are configurable based on your own defined thresholds ensure that you are aware of the information you need and only that. The white noise from too much data as an operational leader can be a distraction that your teams can manage. Data views based on user roles provides just that.