Platform Plans Aligned for Your Business

Choose the right plan to scale, streamline, and succeed with ease

Discover our flexible four-tier pricing plans designed to grow with your business. Start with Launch, our free plan that includes up to 25 completed Work items per month, ideal for exploring Dusk FSM and getting your team up and running. As your workload increases, upgrade to Essentials, which includes 150 completed Work items per month, or choose Growth for teams managing higher Work volumes with 300 completed Work items per month. For organizations with complex operations and larger scale requirements, our Enterprise plan offers unlimited Work capacity, advanced security, and tailored support.

 

Find the right field service management solution for your team and scale as your Work volume grows.

 

Every business operates differently, which is why Dusk FSM pricing is designed to scale with the Work your team completes. All plans include unlimited staff and contractors, unlimited integration connectors, and the core tools needed to plan, dispatch, and complete Work in the field.

 

Every Dusk FSM plan also includes AI-driven onboarding, an integrated knowledge base, on-demand training content, and ready-to-use templates to help your team get started quickly and grow with confidence.

 

Contact Us if you’d like to discuss alternate price models, price breaks, or need a formal quotation.


Simple pricing that scales with your work

💡 Start free. Upgrade as your job volume grows. No demo required.

Know you'll exceed 25 jobs/month? Start on Essentials. No commitment.

Compare all plan features

Quick view of what’s included in each Dusk FSM plan. Add-on items can be purchased separately.

Legend: Included Add-on
Feature Launch Essentials Growth Enterprise
Volume & Pricing
Included completed Work items per month 25 150 300 Custom
Overage pricing Upgrade required after 25 completed Work items $3 per additional completed Work item $4 per additional completed Work item Custom
Staff & contractors ✓ ✓ ✓ ✓
Core
Work, Projects, Tasks & Checklists ✓ ✓ ✓ ✓
Schedule & Dispatch Work ✓ ✓ ✓ ✓
Manage Customers & Inventory ✓ ✓ ✓ ✓
Field Service Mobile App (iOS & Android) ✓ ✓ ✓ ✓
Forms & Field Data ✓ ✓ ✓ ✓
AI Assistant ✓ ✓ ✓ ✓
AI-powered knowledge base ✓ ✓ ✓ ✓
Workflow Automation — ✓ ✓ ✓
AI Form Builder — ✓ ✓ ✓
Scheduling & Dispatch
Capacity Planning for Staff & Crews — ✓ ✓ ✓
AI Staff & Contractor Scheduler — ✓ ✓ ✓
Route Optimizer — — Add-on ✓
Advanced Capabilities
SMS Capability — Add-on Add-on Add-on
Integrations
Connectors (HubSpot, QBO, Xero, etc.) ✓ ✓ ✓ ✓ Custom
Reporting, Assets & Finance
Role-based Dashboards ✓ ✓ ✓ ✓
Equipment & Asset Management ✓ ✓ ✓ ✓
Time & Attendance and Time Sheets ✓ ✓ ✓ ✓
Advanced Reporting — ✓ ✓ ✓
Quotes & Invoices — — ✓ ✓
Security & Compliance
Identity Management (SSO) — — ✓ ✓
Configurable Audit Logs — — — ✓
Support
Ticket Support ✓ (standard) ✓ ✓ ✓
Premium Customer Support — Add-on Add-on ✓
Onboarding & Scalability
Guided Setup Session (one-time) Add-on, $1,250 Add-on Add-on Add-on
Onboarding Pack — Add-on Add-on ✓
Additional Environments — Add-on Add-on Custom
Data Migration — Add-on Add-on Add-on

Launch supports small teams getting started. Paid plans unlock onboarding, support, and advanced scalability features.

All plans include

  • AI-driven onboarding & setup
  • Self-serve knowledge base & on-demand content
  • Templates to get started quickly

View our Buying & Licensing FAQs

Read more on our additional services to support your business

Frequently Asked Questions

How is Dusk FSM priced?

Dusk FSM uses completed Work volume pricing rather than per-user pricing. Launch is free and includes up to 25 completed Work items per month. Paid plans include higher monthly Work allowances, with additional completed Work items billed according to the selected plan.

What are the available Dusk FSM plans?

Dusk FSM offers four plans: Launch, Essentials, Growth, and Enterprise. Launch is free and includes up to 25 completed Work items per month. Essentials includes 150 completed Work items per month, Growth includes 300 completed Work items per month, and Enterprise is designed for larger or more complex operations with custom Work volume requirements.

Do I need to upgrade when I add more staff?

No. All Dusk FSM plans include unlimited staff and contractors. Pricing is based on completed Work volume rather than the number of users, so adding more staff or contractors does not by itself require a plan upgrade.

What happens if I reach my monthly Work limit?

On Launch, you’ll need to upgrade once you reach 25 completed Work items in a billing cycle because Launch does not include overage billing. On paid plans, additional completed Work items are billed according to the applicable plan at the end of the billing cycle.

Can I switch Dusk FSM plans later?

Yes. You can upgrade at any time, and your new billing cycle starts on the day you upgrade. If you downgrade, the change is applied at the end of your current billing cycle so your existing plan remains active until renewal.

Are setup or training services included?

Setup and training services are available as optional add-ons. These can include Guided Setup, onboarding support, data migration assistance, and help configuring Dusk FSM around your business workflows.

Do Dusk FSM plans include integrations?

Yes. Launch, Essentials, and Growth include unlimited integration connectors. Enterprise also supports custom integration requirements, including advanced enterprise integration options where needed.