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Platform Plans Aligned for Your Business

Choose the right plan to scale, streamline, and succeed with ease

Discover our flexible four-tier pricing plans designed to grow with your business. Start with Launch, our free plan that includes up to 25 completed jobs per month, ideal for exploring Dusk FSM and getting your team up and running. As your workload increases, upgrade to Essentials, which includes 150 completed jobs per month, or choose Growth for teams managing higher job volumes with 500 completed jobs per month. For organizations with complex operations and larger scale requirements, our Enterprise plan offers unlimited job capacity, advanced security, and tailored support.

 

Find the right field service management solution for your team and scale as your job volume grows.

 

Every business operates differently, which is why Dusk FSM pricing is designed to scale with the work your team completes. All plans include unlimited staff and contractors, unlimited integration connectors, and the core tools needed to plan, dispatch, and complete work in the field.

 

Every Dusk FSM plan also includes AI-driven onboarding, an integrated knowledge base, on-demand training content, and ready-to-use templates to help your team get started quickly and grow with confidence.

 

Contact Us if you’d like to discuss alternate price models, price breaks, or need a formal quotation.

Simple pricing that scales with your work

💡 Start free. Upgrade as your job volume grows. No demo required.

Know you'll exceed 25 jobs/month? Start on Essentials. No commitment.

Launch (Free)

Free

  • For small teams getting started with field service.
  • Includes 25 completed jobs per month
  • Unlimited Staff and Contractors
  • Unlimited Integration Connectors
  • Schedule & Dispatch Jobs
  • Field Mobile Apps
  • Upgrade when you need more
  • Guided Setup available, $1,250
  • See all features ⌄
Start Free

Essentials

$199/month

  • For growing teams managing staff, jobs, and projects.
  • Includes 150 completed jobs per month
  • Unlimited Staff and Contractors
  • Unlimited Integration Connectors
  • Schedule & Dispatch Jobs
  • Field Mobile Apps
  • Capacity Planning of Staff & Crews
  • See all features ⌄

Best for teams doing 25+ jobs/month

Start Essentials

Growth

$399/month

★ Most Popular
  • For teams managing higher job volumes and multiple crews
  • Includes 500 completed jobs per month
  • Unlimited Staff and Contractors
  • Unlimited Integration Connectors
  • Schedule & Dispatch Jobs
  • Capacity Planning of Staff & Crews
  • Field Mobile Apps
  • Send Quotes and Invoices
  • See all features ⌄

Best for teams doing 150+ jobs/month

Start Growth

Enterprise

Custom

  • Large organizations with complex field service needs and unlimited scalability
  • Everything in Growth + 
  • Unlimited completed jobs
  • Advanced Security and Identity Management
  • Configurable Audit Logs
  • Tailored Premium Support
  • Multiple Deployment Options
Contact Us

Compare all plan features

Quick view of what’s included in each Dusk FSM plan. Add-on items can be purchased separately.

Legend: Included Add-on
Feature Launch Essentials Growth Enterprise
Volume & Pricing
Included completed jobs per month 25 150 500 Custom
Overage pricing Upgrade required after 25 jobs $2 per additional completed job $2 per additional completed job Custom
Staff & contractors ✓ ✓ ✓ ✓
Core
Core FSM tools (jobs, tasks, checklists) ✓ ✓ ✓ ✓
Schedule & Dispatch Jobs ✓ ✓ ✓ ✓
Manage Customers & Inventory ✓ ✓ ✓ ✓
Field mobile apps (iOS, Android) ✓ ✓ ✓ ✓
Custom Mobile Job Forms ✓ ✓ ✓ ✓
Automate Workflows — ✓ ✓ ✓
AI Assistant ✓ ✓ ✓ ✓
AI-powered knowledge base ✓ ✓ ✓ ✓
Scheduling & Dispatch
Capacity Planning of Staff & Crews — ✓ ✓ ✓
AI Staff, Contractor Scheduler — ✓ ✓ ✓
Route Optimizer — — ✓ ✓
Advanced Capabilities
SMS Capability Add-on Add-on Add-on Add-on
Integrations
Connectors (HubSpot, QBO, Xero, etc.) ✓ ✓ ✓ ✓ Custom
Reporting & Finance
Send Quotes & Invoices — — ✓ ✓
Role-based Dashboards ✓ ✓ ✓ ✓
Equipment & Asset Management ✓ ✓ ✓ ✓
Timesheets ✓ ✓ ✓ ✓
Advanced reporting — ✓ ✓ ✓
Security & Compliance
Configurable audit logs — — — ✓
Identity management (SSO, Roles) — — — ✓
Support
Ticket support ✓ ✓ ✓ ✓
Premium Customer Support Add-on Add-on Add-on ✓
Onboarding & Scalability
Onboarding Pack Add-on Add-on Add-on ✓
Guided Setup Session (one-time) Add-on, $1,250 Add-on Add-on Add-on
Additional environments Add-on Add-on Add-on Custom
Data Migration Add-on Add-on Add-on Add-on
Monthly Support Add-on Add-on Add-on Add-on

Notes: Launch is free for up to 25 completed jobs per month. Essentials includes up to 150 completed jobs per month. Growth includes up to 500 completed jobs per month. Additional completed jobs on paid plans are billed at $2 each.

All plans include

  • AI-driven onboarding & setup
  • Self-serve knowledge base & on-demand content
  • Templates to get started quickly

View our Buying & Licensing FAQs

Read more on our additional services to support your business

FSM Consulting Services
Premium Customer Support
Dusk FSM Onboarding

Frequently Asked Questions

How is Dusk FSM priced?

Dusk FSM uses job-volume pricing, not per-user plans. Launch is free and includes up to 25 completed jobs per month. Paid plans include a higher monthly job allowance, and additional completed jobs on paid plans are billed at $2 per job.

What are the available plans?

Four plans are available: Launch, Essentials, Growth, and Enterprise. Launch is free and includes up to 25 completed jobs per month. Essentials includes 150 completed jobs per month, Growth includes 500 completed jobs per month, and Enterprise is designed for larger or more complex operations with custom volume requirements.

Do I need to upgrade when I add more staff?

No. All plans include unlimited staff and contractors. Dusk FSM pricing is based on completed job volume, not user count.

What happens if I reach my job limit?

On Launch, you’ll need to upgrade once you reach 25 completed jobs in a billing cycle. Launch does not include overage billing. On paid plans, additional completed jobs are billed at $2 per job at the end of the billing cycle.

Can I switch plans later?

Yes. You can upgrade at any time, and your new billing cycle starts on the day you upgrade. If you want to downgrade, the change is applied at the end of your current billing cycle so your active plan stays uninterrupted until renewal.

Are setup or training services included?

Setup and training are available as optional add-ons. This includes Guided Setup, onboarding support, data migration assistance, and help tailoring Dusk FSM to your workflows.

Do the plans include integrations?

Yes. Launch, Essentials, and Growth include unlimited integration connectors. Enterprise also supports custom integration requirements, including advanced enterprise integration options where needed.