Whitepaper - How to Build a Scalable, Customer-Focused and Tech Savvy Field Service Strategy
Discover how AI, automation, and connected tools empower scalable, customer-focused field service operations built for 2026 and beyond.
Dusk FSM is a comprehensive field service management platform that replaces spreadsheets and disconnected tools with real-time updates, mobile workflows, and intelligent automation. Designed for field teams, contractors, and distributed operations, the platform adapts to your processes and supports end-to-end job execution.
Schedule, assign, and monitor jobs in real time. Use mobile workflows, optimised routing, and live field updates to improve visibility and reduce delays across your operation.
Explore Field Operations →Manage work with Gantt, Kanban, and List views. Connect tasks to field execution, safety, compliance, and billing to maintain full project control from start to finish.
Explore Project Management →Track time accurately with mobile punch cards, shift logging, and payroll-ready timesheets. Sync labour data to jobs and projects for accurate costing and reporting.
Explore Time Tracking →Connect Dusk FSM with CRM, finance, asset management, IoT, and scheduling systems. Automate data flow, reduce manual work, and create a unified operational ecosystem.
Explore Integrations →Dusk FSM supports teams across utilities, construction, engineering, local government, maintenance, and infrastructure. Organisations rely on the platform to simplify scheduling, improve field reporting, reduce delays, and maintain operational compliance across complex environments.
Dusk FSM integrates with CRM, finance, scheduling, asset management, and IoT platforms to create a streamlined, end-to-end workflow.
Our team can configure integrations to suit your business requirements, ensuring a seamless transition from your current systems.
Automated data exchange eliminates double entry and improves accuracy for reporting, billing, and operational decision-making.
The platform supports an expanding list of trusted technology partners, helping your organisation innovate without disruption.
See how our platform supports different industries and use cases ⚡
Reliability and compliance in harsh or regulated environments.
Project clarity and control across complex job sites and teams.
Streamline recurring work, cleaning, maintenance, and audits.
Track installs, inspections, and solar maintenance jobs.
Schedule jobs, capture data, and link insights to workflows.
Manage builds, subcontractors, and timelines with visibility.
Plan, dispatch, and monitor deliveries across your fleet.
Coordinate field teams and track complex assets with precision.
Discover how AI, automation, and connected tools empower scalable, customer-focused field service operations built for 2026 and beyond.
Discover how CRM-FSM integration with HubSpot and Dusk FSM helps field service businesses scale predictably by automating jobs, scheduling, and invoicing while improving customer experience.
Your CRM is only half the story. Without FSM integration, service teams stay siloed and growth stalls. Discover how HubSpot + FSM unlocks true cross-functional alignment in our whitepaper.
This whitepaper explores how field service automation is redefining the way organizations operate, helping teams work smarter, reduce manual effort, and scale efficiently. We focus on three critical areas where automation delivers the most impact: scheduling, reporting, and real-time communication.
Dusk FSM is a modular field service management platform that combines scheduling, project delivery, and time tracking into one configurable solution for field based teams.
Unlike rigid platforms, Dusk FSM adapts to your workflows. You can configure job types, forms, and automations without writing code, making it easy to match how your business actually works.
Yes. You can get started on our Launch Plan, which includes the core platform features for up to 10 staff at no cost.
Yes. Dusk FSM keeps everyone aligned with live updates from the field, automated notifications, and synced data across jobs, schedules, and staff availability.
Explore our pricing options and find the plan that fits your team.