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Platform Plans Aligned for Your Business

Choose the right plan to scale, streamline, and succeed with ease

Discover our flexible 4-tier pricing plans, designed to grow with your business. Start with Launch, our free plan for up to 10 staff, perfect for exploring Dusk FSM’s powerful features. As your needs expand, upgrade to Essentials, ideal for small teams of up to 20 staff, or choose Growth for mid-sized teams of up to 50 staff seeking advanced tools and integrations. For large businesses with complex operations, our Enterprise plan offers unlimited scalability, enhanced customization, tailored premium support. Find the right field service management solution for your team today.

 

We understand every business is different. That’s why all paid tiers include monthly payment flexibility with a discounted 12-month commitment. If you’d prefer a shorter arrangement, you can also choose a cancel-anytime monthly plan, though annual commitments deliver the best value. Every Dusk FSM plan includes AI-driven onboarding, knowledge base, on-demand content, and templates.

 

Contact Us if you’d like to discuss alternate price models, price breaks or need a formal quotation.

Choose your billing preference

💡 Start free. Scale at $75 per user per month. Upgrade only when you need advanced features.

Billing:

Save more with yearly plans

Launch (Free)

Free

  • For small teams getting started with field service.
  • Includes 10 Staff and Contractors
  • Additional users: $75 per month
  • No plan upgrade required.
  • 1 Integration Connector
  • Schedule & Dispatch Jobs
  • Field Mobile Apps
  • Guided Setup available, $1,250
  • See all features ⌄
Start Free

Essentials

$15,000/year

Save 7%
  • For scaling teams managing staff, jobs, and projects.
  • Includes 20 Staff and Contractors
  • Additional users: $75 per month
  • Full suite of Integration Connectors
  • Schedule & Dispatch Jobs
  • Field Mobile Apps
  • Capacity Planning of Staff & Crews
  • See all features ⌄
Book a Demo

Growth

$35,000/year

Save 6%
★ Most Popular
  • Mid-sized teams ready to grow their field teams
  • Includes 50 Staff and Contractors
  • Additional users: $75 per month
  • Full suite of Integration Connectors
  • Schedule & Dispatch Jobs
  • Capacity Planning of Staff & Crews
  • Field Mobile Apps
  • Send Quotes and Invoices
  • See all features ⌄
Book a demo

Enterprise

Contact

  • Large organizations with complex field service needs and unlimited scalability
  • Everything in Growth + 
  • Configurable Audit Logs
  • Integrated Identity Management
  • Tailored Premium Support
  • Multiple Deployment Options
Contact Us

Compare all plan features

Quick view of what’s included in each Dusk FSM plan. “Add-on” items can be purchased separately.

Legend: Included Add-on
Feature Launch Essentials Growth Enterprise
Core
Core FSM tools (jobs, tasks, checklists) ✓ ✓ ✓ ✓
Schedule & Dispatch Jobs ✓ ✓ ✓ ✓
Manage Customers & Inventory ✓ ✓ ✓ ✓
Field mobile apps (iOS, Android) ✓ ✓ ✓ ✓
Custom Mobile Job Forms ✓ ✓ ✓ ✓
Automate Workflows Add-on ✓ ✓ ✓
AI Assistant ✓ ✓ ✓ ✓
AI-powered knowledge base ✓ ✓ ✓ ✓
Scheduling & Dispatch
Capacity Planning of Staff & Crews ✓ ✓ ✓ ✓
AI Staff, Contractor Scheduler ✓ ✓ ✓ ✓
Advanced Capabilities
SMS Capability Add-on Add-on Add-on Add-on
Route Optimizer Add-on Add-on Add-on Add-on
Integrations
Connectors (HubSpot, QBO, Xero, etc.) 1 connector ✓ Full suite ✓ Full suite ✓ Custom
Reporting & Finance
Send Quotes & Invoices ✓ ✓ ✓ ✓
Role-based Dashboards ✓ ✓ ✓ ✓
Equipment & Asset Management ✓ ✓ ✓ ✓
Timesheets ✓ ✓ ✓ ✓
Security & Compliance
Configurable audit logs — — ✓ ✓
Identity management (SSO, Roles) — — ✓ ✓
Support
Ticket support Add-on ✓ ✓ ✓
Premium Customer Support Add-on Add-on Add-on ✓
Onboarding & Scalability
Onboarding Pack Add-on Add-on Add-on ✓
Guided Setup Session (one-time) Add-on, $1,250 Add-on Add-on Add-on
Additional user licences (discount available) Add-on Add-on Add-on Custom
Additional environments Add-on Add-on Add-on Custom
Data Migration Add-on Add-on Add-on Add-on
Monthly Support Add-on Add-on Add-on Add-on

Notes: Launch is free for up to 10 staff; paid plans have a 12-month minimum with monthly billing available; annual commitments receive a discount.

All plans include

  • AI-driven onboarding & setup
  • Self-serve knowledge base & on-demand content
  • Templates to get started quickly

View our Buying & Licensing FAQs

Read more on our additional services to support your business

FSM Consulting Services
Premium Customer Support
Dusk FSM Onboarding

Frequently Asked Questions

How is Dusk FSM priced?

Dusk FSM uses platform-tier pricing, not per-user plans. Launch is free and includes 10 staff and contractors. Paid plans include a set number of staff and contractors, and you can add additional users for $75 per user per month. Paid plans have monthly or yearly billing available.

What are the available plans?

Four plans are available: Launch, Essentials, Growth, and Enterprise. Launch is free. Essentials and Growth include full integration connectors and expanded scheduling and dispatch capabilities. Enterprise is for large organisations that need advanced security, identity management, and tailored support.

Do I need to upgrade when I add more staff?

No. You can add additional users for $75 per user per month. Upgrade only when you need the features included in a higher tier.

Can I switch plans later?

Yes. You can upgrade at any time. If you want to downgrade, changes are applied at renewal so your current term stays uninterrupted.

Are setup or training services included?

Setup and training are available as optional add-ons. This includes guided configuration, data import support, and help tailoring Dusk FSM to your workflows.

Do the plans include integrations?

Yes. Essentials and Growth include the full suite of integration connectors. Launch includes one connector. Enterprise supports custom integration requirements, including enterprise-grade API options.