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Platform Plans Aligned for Your Business

Choose the right plan to scale, streamline, and succeed with ease

Discover our flexible 4-tier pricing plans, designed to grow with your business. Start with Launch, our free plan for up to 10 staff, perfect for exploring Dusk FSM’s powerful features. As your needs expand, upgrade to Essentials, ideal for small teams of up to 20 staff, or choose Growth for mid-sized teams of up to 50 staff seeking advanced tools and integrations. For large businesses with complex operations, our Enterprise plan offers unlimited scalability, enhanced customization, tailored premium support. Find the right field service management solution for your team today.

 

We understand every business is different. That’s why all paid tiers include monthly payment flexibility with a 12-month commitment. If you’d prefer a shorter arrangement, you can also choose a cancel-anytime monthly plan, though annual commitments deliver the best value. Every Dusk FSM plan includes AI-driven onboarding, knowledge base, on-demand content, and templates.

 

Contact Us if you’d like to discuss alternate price models, price breaks or need a formal quotation.

Choose your billing preference

Billing:

Save more with yearly plans

Launch (Free)

Free

  • For small teams getting started with field service.
  • Up to 10 Staff and Contractors
  • 1 Integration Connector
  • Schedule & Dispatch Jobs
  • Field Mobile Apps
  • See all features ⌄
Start Free

Essentials

$15,000/year

Save 7%
  • For scaling teams managing staff, jobs, and projects.
  • Up to 20 Staff and Contractors
  • Full suite of Integration Connectors
  • Schedule & Dispatch Jobs
  • Field Mobile Apps
  • Capacity Planning of Staff & Crews
  • See all features ⌄
Book a Demo

Growth

$35,000/year

Save 6%
★ Most Popular
  • Mid-sized teams ready to grow their field teams
  • Up to 50 Staff and Contractors
  • Full suite of Integration Connectors
  • Schedule & Dispatch Jobs
  • Capacity Planning of Staff & Crews
  • Field Mobile Apps
  • Send Quotes and Invoices
  • See all features ⌄
Book a demo

Enterprise

Contact

  • Large organizations with complex field service needs and unlimited scalability
  • Everything in Growth + 
  • Configurable Audit Logs
  • Integrated Identity Management
  • Tailored Premium Support
  • Multiple Deployment Options
Contact Us

Compare all plan features

Quick view of what’s included in each Dusk FSM plan. “Add‑on” items can be purchased on any paid tier.

Legend: Included Add‑on
Feature Launch Essentials Growth Enterprise
Core
Core FSM tools (jobs, tasks, checklists) ✓ ✓ ✓ ✓
Schedule & Dispatch Jobs ✓ ✓ ✓ ✓
Manage Customers & Inventory ✓ ✓ ✓ ✓
Field mobile apps (iOS, Android) ✓ ✓ ✓ ✓
Custom Mobile Job Forms ✓ ✓ ✓ ✓
Automate Workflows ✓ ✓ ✓ ✓
AI Assistant ✓ ✓ ✓ ✓
AI‑powered knowledge base ✓ ✓ ✓ ✓
Scheduling & Dispatch
Capacity Planning of Staff & Crews — ✓ ✓ ✓
Integrations
Connectors (HubSpot, QBO, Xero, etc.) 1 connector ✓ Full suite ✓ Full suite ✓ Custom
Reporting & Finance
Send Quotes & Invoices ✓ ✓ ✓ ✓
Role‑based Dashboards ✓ ✓ ✓ ✓
Equipment & Asset Management ✓ ✓ ✓ ✓
Timesheets ✓ ✓ ✓ ✓
Security & Compliance
Configurable audit logs — — ✓ ✓
Identity management (SSO, Roles) — — ✓ ✓
Support
Ticket / chat support Add‑on ✓ ✓ ✓
Premium Customer Support Add‑on Add‑on Add‑on ✓
Onboarding & Scalability
Onboarding Pack Add‑on Add‑on Add‑on ✓
Additional users / connectors Add‑on Add‑on Add‑on Custom

Notes: Launch is free for up to 10 staff; paid plans have a 12‑month minimum with monthly billing available; annual commitments receive a discount.

All plans include

  • AI-driven onboarding & setup
  • Self-serve knowledge base & on-demand content
  • Templates to get started quickly

View our Buying & Licensing FAQs

Read more on our additional services to support your business

FSM Consulting Services
Premium Customer Support
Dusk FSM Onboarding

Frequently Asked Questions

How is Dusk FSM priced?

Dusk FSM uses a platform-tier pricing model rather than per-user rates. Each plan includes all core features with a 12-month commitment and the option for monthly payments. You can add extra users, connectors, or support packs as needed to bridge between plans.

What are the available plans?

Three tiers are available: Launch, Essentials, Growth and Enterprise. Launch is free for up to 10 staff. Essentials, Growth and Enterprise include advanced scheduling, integrations and workflow automation.

Can I switch plans later?

Yes. You can move between tiers as your team grows or requirements change. Upgrades are applied immediately, and downgrades at renewal.

Are setup or training services included?

Setup and training are offered separately so you only pay for what you need. Our team can guide configuration, data import and process optimisation.

Do the plans include integrations?

Yes. All paid plans include access to integrations such as HubSpot, QuickBooks Online, Xero and Verizon Connect, with enterprise-grade API options available.