Manage Field Service Projects With Greater Visibility

Project managers need to keep scope, Tasks, resources, time and costs aligned from planning through completion. Dusk FSM brings project management and field execution together, giving teams a shared view of Work while helping managers track progress and respond to change.

Whether you're managing a single project or a larger program of Work, Dusk FSM provides configurable tools for planning, coordinating and monitoring delivery across office and field teams.

Manage Projects From Planning Through Completion

Bring project planning, Tasks, resources, field activity and reporting together while keeping the flexibility to manage different types of projects and programs.

Plan Projects & Tasks

Structure projects as Multi Task Work and manage individual Tasks through visual Gantt, Kanban and task views. Keep project activity organized from initial planning through completion.

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Coordinate Resources

Plan Work across staff, contractors and crews while maintaining visibility of schedules and assignments. Coordinate field resources as project requirements change.

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Track Project Progress

Monitor Work and Task progress as field teams update activity. Use dashboards and project views to understand what is underway, what has been completed and where attention may be required.

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Manage Time & Costs

Capture time against Work and Tasks and maintain visibility of project activity. Review time records and supporting project information without relying on disconnected spreadsheets.

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Capture Field Information

Attach Forms to Work so field teams can capture structured information, photos, signatures and other project records from their mobile devices, including when working offline.

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Connect Office & Field Teams

Give field teams access to the Work, Tasks and information they need from the Dusk FSM mobile app. Updates captured in the field provide greater visibility for project teams back in the office.

Explore the Field Service Mobile App →
PROJECT VISIBILITY

Keep Scope, Time and Delivery Connected

Field service projects rarely happen entirely behind a desk. Project managers need visibility into both the plan and the Work taking place in the field.

Dusk FSM connects project Tasks with field execution so managers can follow progress, coordinate resources and maintain a clearer operational view as projects move forward.

✓ Gantt, Kanban and Task views
✓ Multi Task Work for projects
✓ Staff, contractor and crew coordination
✓ Time captured against Work and Tasks
✓ Forms, photos and field information
✓ Dashboards and operational reporting
WORKFLOW AUTOMATION

Build Repeatable Project Processes

Standardize recurring processes with configurable workflows that help move information and Work through the right steps. Dusk FSM can support notifications, approvals and other operational actions as project activity progresses.

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INTEGRATIONS

Connect Project Information With Other Systems

Connect Dusk FSM with other business systems to reduce disconnected data and manual handoffs. Integration options support platforms including CRM and financial systems as part of the wider field service workflow.

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FIELD EXECUTION

Keep Projects Moving Beyond the Office

Project information becomes more useful when the people completing the Work can access and update it in the field. The Dusk FSM mobile app connects project delivery with day-to-day field activity.

Field teams can access assigned Work, complete Forms, capture information and update progress from their mobile devices, with offline access available when connectivity is limited.

Explore the Field Service Mobile App →

Bring Project Planning and Field Execution Together

Manage Projects, Tasks, resources and field activity in one configurable platform built for teams completing Work in the field.

Frequently Asked Questions

How does Dusk FSM help project managers track project costs?

Dusk FSM brings project activity, time and supporting cost information together so project managers have greater visibility across their Work. Teams can capture time against Work and Tasks and use project information and reporting to monitor delivery as projects progress.

Can I track project and Task progress in real time?

Yes. Dusk FSM provides Gantt, Kanban and Task views to help you see project activity and progress. Updates from office and field teams give project managers greater visibility as Work moves through delivery.

Can Dusk FSM manage multiple Tasks within a project?

Yes. Projects can be managed as Multi Task Work, allowing you to organize multiple Tasks within a larger piece of Work. This provides a structured way to coordinate Tasks, resources and project delivery.

Can project teams capture information from the field?

Yes. Field teams can use the Dusk FSM mobile app to access Work, complete Forms, capture photos and other information, and update progress. Offline access is available when connectivity is limited.

Can Dusk FSM automate project workflows?

Yes. Configurable workflows can help standardize recurring project processes and support actions such as notifications and approvals as Work progresses.

Does Dusk FSM integrate with finance and CRM systems?

Yes. Dusk FSM provides integration options for business systems including CRM and financial platforms, helping connect project and field service information with your wider business processes. See our integrations for more information.