Facilities teams face growing pressure to meet customer expectations, manage distributed teams, and stay compliant, all while working across multiple sites. Dusk FSM brings your field staff, contractors, and back office onto one platform for real-time visibility, scheduling, and task execution.
Whether you’re managing daily maintenance, ad hoc requests, or strategic asset servicing, Dusk FSM gives you the control to assign work, monitor progress, and meet compliance, all in a single, intuitive system.
Whether you’re servicing commercial buildings, campuses, or government sites, Dusk FSM helps you assign, dispatch, and complete tasks with confidence. Tailor forms, automate workflows, and provide real-time updates from the field to the office, so every service visit is consistent and accountable.
Easily allocate resources across sites, shifts, and teams. Our drag-and-drop scheduler and automation rules reduce admin overhead and eliminate double-bookings.
Issue, complete, and track work orders in real time from mobile or desktop. Add photos, notes, or form entries for complete audit trails.
Assign jobs based on real-time location with our Verizon Connect integration and staff availability. Perfect for urgent reactive work or optimizing travel time across multiple sites.
Keep detailed records of fixed assets and their service history. Plan preventative maintenance and reduce costly reactive work.
Invite contractors into the platform with controlled access. They can receive jobs, complete tasks, and submit evidence — all without the need for back-and-forth emails.
Generate reports across jobs, assets, and inspections. Demonstrate compliance and spot trends before they become issues.
The Dusk FSM is an industry leading platform for planning, scheduling and easy integration to your existing toolsets and processes, allowing you to run an optimised business, far exceeding your customers expectation with safety and compliance and SLA's.
Discover how facilities leaders gained better control over scheduling, compliance, and site performance using Dusk FSM.
Your CRM is only half the story. Without FSM integration, service teams stay siloed and growth stalls. Discover how HubSpot + FSM unlocks true cross-functional alignment in our whitepaper.
This whitepaper explores how field service automation is redefining the way organizations operate, helping teams work smarter, reduce manual effort, and scale efficiently. We focus on three critical areas where automation delivers the most impact: scheduling, reporting, and real-time communication.
In field service, the job has always been about keeping customers up and running. Get the
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In today’s fast-paced digital world, your customers expect more than just a transaction;