How to provide critical data to staff in their pockets
Dusk were approached to develop a solution to display critical electrical network information on the smartphones of their executive staff, with a key focus on the number of customers off supply.
Facilities Services
leading with safety and compliance
The Challenges We Help You Overcome
The right software can automate and streamline your business. The Dusk FSM platform supports:
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- Removal of manual planning, challenging replanning and legacy scheduling of work
- Variations on customer contracts needing different information
- Compliance with the right skills for the right job
- Overcapacity and/or underutilisation of resources.
- Running standalone and import/export data or integrate
- Licence management, training and certification
- Transforming a lack of flexibility and contingency plans.
Using our Quick Start plan, increase productivity by simply importing a spreadsheet to get started. No IT Developers required with our “No Code” interface, just drag ‘n’ drop and have your team mobile in no time. This digital solution is a game-changer for your business with benefits visible from day 1. With real-time cost management, process automation and delivery validations, we support you to be at the front of your the facilities services industry safely.
Smart Digital for Facilities Services
At Dusk Mobile, we are committed to providing you with streamlined, end-to-end digital solutions and services – ideally suited for your business requirements. Right from commercial and strategic tasks, to key operational processes – our solutions help your field services teams grow at your pace.
See how your SLA’s and KPI’s are tracking any time with powerful insights delivered to your hand. Automated workflows and jeopardy management are built in, allowing you as a leader to focus on running your team or business unit.
Given the labour-intensive nature of a number of tasks in this industry, process automation can give a significant boost to efficiencies. From procurement and control, to supply chain improvements and quality maintenance – everything can be improved considerably.
Certified Skills and currency of Licences are crucial to the industry and the Dusk FSM ensures your staff are compliant and reminders are sent ahead of renewal. Ensure you have access to staff who are inducted, trained, licenced and compliant from Day 1.
Using configurable smarts in the technology, you can sequence and prioritise based on your business model.
Your customers expect industry leading customer service. Measure performance, seek feedback and review all customer accounts using the inbuilt suite of SMS and Email tools within the Dusk FSM. Reward and recognise staff accordingly.
We focus on helping your business grow with more data-driven insights as your team uses the Dusk FSM. In-depth analytics are used to plan optimised routes to reduce travel time, contain costs and deliver superior services. Predictive maintenance is also facilitated through our Machine Learning (ML) engine.
The Dusk FSM is an industry leading platform for planning, scheduling and easy integration to your existing toolsets and processes, allowing you to run an optimised business, far exceeding your customers expectation with safety and compliance and SLA’s.