Workflow Automation provides the power to establish a seamless interaction between internal and external stakeholders for key operational management processes. Automate processes including alerting of job statuses, approvals of quotes, requests and much more. The Dusk IOP Workflow Automation functionality has been shown to reduce direct costs by more than 30%, cut request and approval cycle times in half, and deliver positive ROI in less than 3 months.
Integrate activities into a seamless administrative workflow that allows for end-to-end management without a disparity of services and teams. This allows you to greatly increase coordination, consistency and decrease the cost of managing your customers.
To empower a consistent, efficient and streamlined approach to operations management, implement a single enterprise system that centralises and integrates all transactions and workflows pertinent to operations management. Process can then be contained in one system as a source of truth, thereby minimising the disparity and complexity of multiple systems as well as additional effort required to transact from multiple systems.