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Frequently Asked Questions

What does Dusk Mobile do?

Dusk Mobile develops an integrated intelligent operations platform that provides a single pane of glass real time representation of your business, which enables executives and managers access to information at their finger tips to make real time, fact based decisions.

What are the capabilities of Dusk Mobile?

  • Field Services Management Software
  • Project Management Software
  • Mobility & Forms
  • Machine Learning
  • Time Sheeting
  • IoT & Security Delivery
  • Automation
  • Artificial Intelligence
  • Mobility Strategy
  • VMWare EMM/MDM Deployment
  • Managed Mobility
  • Mobile Device Sales
  • Delivery at the intersection of operational and digital

What industries does Dusk Mobile work in?

  • Utilities
  • Mining
  • Property
  • Telecommunications
  • Transportation & Logistics

Who are Dusk Mobile?

A Melbourne based company comprising BA’s & PM’s, Design Thinkers, Data Scientists, Software Developers (onshore only), Testing, Support and Management staff. We also have an office in London. Dusk was born out of more than a decade in digital transformation for some of Australia’s largest companies.

What business processes have been transformed through digital by Dusk Mobile?

  • Back office functions – Real time operational data on dashboards and full mobile experience including push notifications, workflows including PO’s, PO Reqs/Approvals, Expenses, Leave and many other approval/reject workflows, quoting, inventory management, optical character recognition, image matching and more
  • Field functions – Scheduling/Dispatch, dynamic route optimisation, Inspection, Quality Audit, Sales, Questionnaires, IoT, Real time data updates and alerts

What are the benefits of using our solutions and services for digital transformation?

There are many benefits of digitising business processes, including:

  • Safety
  • Operational efficiency
  • Shorter invoicing cycles
  • Cost savings
  • Eliminate duplicate processes
  • Increasing staff and customer satisfaction
  • Customer retention
  • Overall improved understanding through deeper data analysis

Why Dusk Mobile?

We are an industry trusted partner that invests in relationships and builds connections for our clients. Our software solutions and relationship management ensure we receive most of our work through referrals. Our extensive hardware and software networks ensure competitive, cutting edge solutions can be proposed, from an “off the shelf” product, to a bespoke design, tailored for your organisation.

Where can Dusk help me?

Digital transformation can be a complex ride, however we help companies on their journey with any or all of the following steps:

  • Gathering business requirements
  • Creating the possible business model
  • Gap analysis and strength assessment
  • The legacy technology audit
  • Defining the optimal digital architecture
  • Designing the digital solution
  • Building out the digital architecture
  • Setting the data security strategy and privacy by design
  • Maintaining security during transformation
  • Execution
  • Support & maintenance

How do I get started with Dusk Mobile?

 Call, Email or Social: