As a business, leveraging your existing technical investment is important and that’s where the Dusk IOP works with your current environment. Whether you have an existing Enterprise Asset Management platform in place, such as SAP or IBM Maximo or are looking to get started with something, the Dusk IOP handles it.
Asset Management
fast asset history lookup from the field
Access Assets from the field
Our asset management capability provides your teams with a single view of asset information, which can even be surfaced up from core backend systems including existing EAM, GIS, SCADA, AIMS and other external data sources. From planning and scheduling work on your assets to your field staff completing that work.
Historical asset information lookup is available from the field, including photos providing a single reference point for your teams to accurately measure and record change.
Visualise and Plan
The Dusk IOP is a smarter and more efficient solution than spreadsheets for tracking and managing your assets. The overheads involved with duplicate data entry, staff costs and even potential compliance challenges are addressed using a more efficient solution. The Dusk IOP is multi-featured, end-to-end asset management software.
The Dusk IOP can connect to your existing EAM and synchronise your assets, then send updates back. This means your planning and scheduling team can work with your single source of truth for your field staff to complete jobs and tasks. Alternatively as a business without an EAM, the Dusk IOP holds your assets and provides a central source of rich information for all your assets.
Design to match your Assets
Using our No-Code builder, design the tables to match your asset information. Then using our import wizard to bring in your CSV or XML files. Our suite of connectors can also synchronise your asset information via API, meaning your source system is updated in real time. The Dusk IOP has been designed to consume or hold your asset information in straight forward steps.
- Historically done on spreadsheets or in siloed EAM tools.
- Legacy AIMS with limited ability to present data on a web interface
- Compliance problems.
- No, or very little, information visibility.
- Time-consuming & risk of errors.
- Asset synchronisation or import.
- Availability of historical asset data for reference.
- Easy data retrieval from web console and app.
- Completely configurable to meet your asset setup.
- Can be connected to other modules in the Dusk IOP
- Complimentary to an existing EAM product.
- API Driven for clean, straight forward connectivity
- CSV’s or XML uploads available to bring your data in
- Connect for real-time updates.
- Increased productivity and improved customer service.
- Streamlined asset maintenance and related costs.
- Reduction in non compliant assets by 20%.
- Operational efficiencies of more than 30% (including automation).
- Efficient management of work requests.
- Greater information visibility & availability.
- Asset risk/Service risk mitigation.
- Compatible with Mobile and Web.
Ethan M.
2023-03-30
Verified
A game-changer for centralized communications and company-wide visibility into operations
Overall: It's been a great experience. We were managing our field teams with a couple of tools and a lot of spreadsheets and emails. Now we have a centralized communications platform that's making everyone's lives easier. Our field teams love it because they don't feel like they are disconnected from the office. In operations, we love that we have got everything we need to manage the field and to communicate with other teams. If your operations team is getting bombarded with calls or emails asking about work progress, or jobs are not getting done because of broken communications you should get Dusk. It will just make everyone's lives easier. Pros: Dusk IOP centralized our workforce communications, and that has been a game-changer. Our operations team was constantly getting emails and calls from other teams and the executive staff asking about the progress of work, trying to understand issues, etc. Now everyone can see all of that in one place. Our technicians are more productive because they know where to be and when and have an app that captures their progress in real time. At the same time, we have dashboards and tools that give everyone in the office visibility into that work and its progress. Ultimately, that means we can do a better job for our customers and that's where we see the real value. Our customer satisfaction rates are up significantly since we started using Dusk IOP. Cons: I would say that moving to any digital platform for FSM will require significant commitment. Dusk has amazing tools and features (we keep discovering new ones), but you have to invest the time and effort to make those valuable for your organization. They were super-helpful in the setup process, but it does take time and effort. So I wouldn't say it is hard to use or setup, I would just say those things take some time.
Mia P.
2023-03-20
Verified
Dusk IOP Review - AP
Pros: Integrates with Hubspot, has field management and [sensitive content hidden] is a pleasure to work with Cons: The forms are really hard to understand and navigate
Nick D.
2023-03-06
Verified
Data capture and workflow automation
Overall: In building solutions for clients, it is important I can work closely with a software provider. Dusk IOP took time to really understand the brief, develop a bespoke solution and ensure it was effectively rolled out. It has been a great experience to date. Pros: I engaged Dusk IOP to design and build a way of capturing and evaluating information which is key to a large project we are currently working on. They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information. Cons: The scope of work was completed thoroughly and can be easily adapted if we need to make changes over time.
Michelle W.
2023-02-28
Verified
Pilot Progam
Overall: Great experience would recommend to any company looking for new software and setup Pros: Easy to use, approachable company, knowledgeable staff Cons: I had a few questions but these were answered quickly so no down time
Alex G.
2022-02-03
Verified
From Dawn to Dusk
Overall: Pretty easy to use even for new users, features and options are easy to select and the ease in scalability provided by the software is intuitive and seamless. Pros: The ease of use, seamless scalability, compatibility to other softwares, applicability to our needs and great degree of customisation. Cons: The software is perfect for our organisation.
Jon R.
2022-01-27
Verified
Allowing insights into our business and highly accommodating development team
Overall: Whilst we are in the very early stages of rolling out Dusk IOP to the workforce I have been continuously impressed with the responsiveness of [SENSITIVE CONTENT] and the team. We have been informed of all progress and any issues have been resolved within a quick timeframe. Pros: The customer service has been great. We've had a few features added to tailor the platform to our business and having the ability to change/add features to the software (where possible) is a huge plus to us. The gant chart overview of all projects is a great feature for our management to overview progress as well as the availability of personnel and how this is highlighted with any conflicts. Cons: We are still getting used to the platform and it does take a little while to remember where things are and what they are called but over time this will become second nature.DU
Francisco G.
2021-11-19
Verified
Dusk and Drones
Pros: I really liked being able to assign skills to my teams. Each person has a certain area of expertise and I could match that to the job I had to complete. Cons: We worked with the dusk team to better incorporate the routing features for our use.
Keith G.
2021-11-19
Verified
Great Tool
Overall: Alan was great and negotiable. Met our needs and worked with us on pricing. Pros: The ease of use, compatibility to other software, and applicability to our needs. Cons: More USA compatible. Needs updated maps of US and metric conversions.
Ray P.
2021-11-18
Verified
The Best of Both Worlds With Room To Scale
Overall: Overall I really like Dusk and see a ton of potential for us in the UAV industry. As a company we cater to various industries all the time and Dusk allows us to not only see a 5000 ft level but get into the fine details very quickly to see the lack of communication or the perfect execution. Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field. Love the potential and scalability Dusk will be able to do with us here at Ozone. Pros: I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery. Dusk does it all. Cons: The learning curve of Dusk is very steep though if you have been around other project management software's you will be able to navigate the various windows, features and options. Word of advice take your time and go through each feature and test implement that into your daily workflow as it will reveal either the lack of or expand into your operations scalability.
Mark S.
2021-07-20
Verified
Dusk IOP
Overall: Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily. I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need. Pros: The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries. Cons: I did not see any cons with this product. My needs were met.
Asset management for your field staff
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