Customer Success & Expert Insights
Your CRM is only half the story. Without FSM integration, service teams stay siloed and growth stalls. Discover how HubSpot + FSM unlocks true cross-functional alignment in our whitepaper.
This whitepaper explores how field service automation is redefining the way organizations operate, helping teams work smarter, reduce manual effort, and scale efficiently. We focus on three critical areas where automation delivers the most impact: scheduling, reporting, and real-time communication.
This whitepaper explores how integrating Dusk FSM with a leading CRM like HubSpot creates a transformative advantage. This isn't a theory. It’s the competitive edge that service leaders are already realizing with integrated FSM-CRM workflows. In this whitepaper, you’ll see how real-time data and integrated systems drive better service outcomes
This whitepaper explores the challenges operations teams face and highlights how integration delivers technical and business benefits, boosting job completion, reducing admin overhead, and enabling scalable, data-driven growth through real-time tracking and dynamic crew management.
Frequently Asked Questions
How do I create a project in Dusk FSM?
Go to the ‘Projects’ section in the sidebar and click ‘+ New Project’. Fill in the key details like name, due dates, budget, and assign roles or staff.
Can I use Gantt and Kanban views?
Yes. Dusk FSM lets you switch between Gantt, Kanban, and List views depending on how you want to manage tasks, dependencies, and milestones.
Does project management integrate with field service workflows?
Absolutely. Tasks from a project can be linked directly to jobs, staff, or contractors, helping you track delivery from office to field in real time.