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Resource Management

the right people with the right skills in the right roles

Resource Management is at the core of the Dusk IOP. We understand every business is different across internal staff, external contractors, crews, teams and more. The Dusk IOP shows you resource availability, leave balances and all the way through to utilisation for jobs, tasks and projects.

Built around this are shifts and rostering for a true picture of who, what, when, where, why and how or the 5W+H. The Dusk IOP gives you an end-to-end tool for streamlining resource management across your business.

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Smooth Team Collaboration

Resource Management covers many roles. Manage Crews, Staff and External labour through toggle buttons to quickly add and remove as the days, weeks or months change. Even change out the Crew Lead ahead of the job being dispatched.

 

Reassign work in a couple of clicks. Using our skills analyser, ensure your staff are fully utilised on any given day with configurable colours that match your business requirements.

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Field based task management

Resource assignment extends to the field. Through our powerful Dusk IOP app, your Crew lead in the field can assign tasks to their team for completion. Upon completing those tasks, they are consolidated for overall job closeout. Remove the dependency on your Dispatchers for in field tasks.

 

Once assigned in the field, Crew members receive a job to their device with restricted permissions and limited visibility of other tasks to be performed by other Crew members.

Snapshot Views

Quickly see who is available. Do they have the right skills, are they in training or on leave? Know when to resource up with external labour or add additional resources to a job.

 

Alerts let you know when skills are expiring and requests have come in from your staff, field or office based. Powerful filters show you the information you need and templated dashboards help you get started.

  • Calendar view by role of your staff, teams and crews

Gantt Chart View

Drag work onto your resources in day, week or month views through the Dusk IOP Gantt chart capability. Based on your work type, use the inbuilt constraints for dependent tasks to ensure validity. Configurable colours throughout the platform mean your resources are easy to view and manage.

 

With different time-based snapshots of resources against work, Gantt charts or timeline views are a clean, straight forward view to manage your workloads.

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EXCELLENT Based on 16 reviews.
Mia P.
Mia P.
2023-03-20
Verified
Dusk IOP Review - AP Pros: Integrates with Hubspot, has field management and [sensitive content hidden] is a pleasure to work with Cons: The forms are really hard to understand and navigate
Nick D.
Nick D.
2023-03-06
Verified
Data capture and workflow automation Overall: In building solutions for clients, it is important I can work closely with a software provider. Dusk IOP took time to really understand the brief, develop a bespoke solution and ensure it was effectively rolled out. It has been a great experience to date. Pros: I engaged Dusk IOP to design and build a way of capturing and evaluating information which is key to a large project we are currently working on. They built a solution in a very timely manner and created forms and workflows which are easy to use for the teams on the ground and effective in capturing the required information. Cons: The scope of work was completed thoroughly and can be easily adapted if we need to make changes over time.
Michelle W.
Michelle W.
2023-02-28
Verified
Pilot Progam Overall: Great experience would recommend to any company looking for new software and setup Pros: Easy to use, approachable company, knowledgeable staff Cons: I had a few questions but these were answered quickly so no down time
Alex G.
Alex G.
2022-02-03
Verified
From Dawn to Dusk Overall: Pretty easy to use even for new users, features and options are easy to select and the ease in scalability provided by the software is intuitive and seamless. Pros: The ease of use, seamless scalability, compatibility to other softwares, applicability to our needs and great degree of customisation. Cons: The software is perfect for our organisation.
Jon R.
Jon R.
2022-01-27
Verified
Allowing insights into our business and highly accommodating development team Overall: Whilst we are in the very early stages of rolling out Dusk IOP to the workforce I have been continuously impressed with the responsiveness of [SENSITIVE CONTENT] and the team. We have been informed of all progress and any issues have been resolved within a quick timeframe. Pros: The customer service has been great. We've had a few features added to tailor the platform to our business and having the ability to change/add features to the software (where possible) is a huge plus to us. The gant chart overview of all projects is a great feature for our management to overview progress as well as the availability of personnel and how this is highlighted with any conflicts. Cons: We are still getting used to the platform and it does take a little while to remember where things are and what they are called but over time this will become second nature.DU
Francisco G.
Francisco G.
2021-11-19
Verified
Dusk and Drones Pros: I really liked being able to assign skills to my teams. Each person has a certain area of expertise and I could match that to the job I had to complete. Cons: We worked with the dusk team to better incorporate the routing features for our use.
Keith G.
Keith G.
2021-11-19
Verified
Great Tool Overall: Alan was great and negotiable. Met our needs and worked with us on pricing. Pros: The ease of use, compatibility to other software, and applicability to our needs. Cons: More USA compatible. Needs updated maps of US and metric conversions.
Ray P.
Ray P.
2021-11-18
Verified
The Best of Both Worlds With Room To Scale Overall: Overall I really like Dusk and see a ton of potential for us in the UAV industry. As a company we cater to various industries all the time and Dusk allows us to not only see a 5000 ft level but get into the fine details very quickly to see the lack of communication or the perfect execution. Nobody in your team can hide from the project from forms to tasks to even the job features in the app when they are on the field. Love the potential and scalability Dusk will be able to do with us here at Ozone. Pros: I like best about this software is the ability to tailor it to your own operations from pre planning, accountability, visibility and client delivery. Dusk does it all. Cons: The learning curve of Dusk is very steep though if you have been around other project management software's you will be able to navigate the various windows, features and options. Word of advice take your time and go through each feature and test implement that into your daily workflow as it will reveal either the lack of or expand into your operations scalability.
Mark S.
Mark S.
2021-07-20
Verified
Dusk IOP Overall: Fantastic support throughout the journey. I like that there the modules are interconnected and that the date flows easily. I really like the strong API capabilities. Dusk's industry experience is evident when conversing with them and they really understand client need. Pros: The simplicity and easy of navigation. Dashboards have also been very well thought out and are relevant to a large majority of industries. Cons: I did not see any cons with this product. My needs were met.
Dane S.
Dane S.
2021-03-30
Verified
Fantstic product, wonderful team Overall: Overall experience has been excellent, from concept through execution. We're very early into our experience with the final program, but believe moving forward it will allow us to be proactive as a business rather than reactive, which is the biggest benefit. Pros: The best thing about the software was it's outstanding breadth of ability, and the vast amounts of customization available. Cons: What we like least would probably be how intricate the back end is, and that sometimes it can be slow to load information, but that may be because we have so much information.

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