Whitepaper - How to Build a Scalable, Customer-Focused and Tech Savvy Field Service Strategy
Discover how AI, automation, and connected tools empower scalable, customer-focused field service operations built for 2026 and beyond.
In residential and commercial solar projects, efficiency, coordination, and real-time visibility are key to delivering safe, timely installations. Dusk FSM centralizes job tracking, technician updates, inventory, and compliance documentation to keep projects on schedule and within budget.
From initial consultation through to post-install support, Dusk FSM enables solar teams to streamline tasks, reduce repeat site visits, and optimize handoffs between office staff, field crews, and subcontractors—ensuring customer satisfaction and high-quality results at every step.
Plan and prepare using checklists, surveys, and assessments to reduce install-day delays. Track team availability and ensure job sites meet setup requirements.
Follow install progress with live status updates, milestone tracking, and crew visibility across locations to reduce double-booking and bottlenecks.
Equip crews with mobile access to install instructions, layout diagrams, forms, and task lists—online or offline—reducing unnecessary calls and site revisits.
Coordinate multi-day installs and subcontractors using drag-and-drop scheduling and automatic reminders for key phases like electrical sign-off.
Store install photos, permits, checklists, and commissioning reports with time stamps and geo-tags for audit-ready records and warranty validation.
Automate follow-ups, warranty inspections, and emergency callouts. Keep your team and customers aligned with proactive alerts and service scheduling.
Discover how solar businesses streamline installation, eliminate paperwork, and boost post-install support with Dusk FSM’s mobile-first platform.
Discover how AI, automation, and connected tools empower scalable, customer-focused field service operations built for 2026 and beyond.
Discover how CRM-FSM integration with HubSpot and Dusk FSM helps field service businesses scale predictably by automating jobs, scheduling, and invoicing while improving customer experience.
Field service operations are evolving rapidly, shaped by a combination of technology advan
Growth in field service should result in stronger customer relationships and more jobs com
In field service, the job has always been about keeping customers up and running. Get the
Dusk FSM centralizes job tracking, technician updates, inventory, and compliance documentation for solar projects. It helps coordinate office staff, field crews, and subcontractors to keep installations on schedule and within budget.
Yes. Dusk FSM helps plan and prepare job sites with checklists, surveys, and assessments to minimize install-day delays. It ensures crews, equipment, and materials are ready before work begins.
Yes. The platform delivers live progress tracking and milestone updates across multiple locations, helping prevent double-bookings and resource bottlenecks during installation phases.
Dusk FSM stores install photos, permits, and commissioning reports with timestamps and geo-tags. These records simplify warranty validation and ensure audit-ready documentation for inspections and compliance.
Yes. Dusk FSM automates warranty inspections, follow-ups, and emergency callouts. It keeps teams aligned with proactive alerts and recurring service schedules to maintain long-term system performance.