fbpx

Dusk Mobile Tweets

Field Service Management Software Tag

Silos are one of the most consistent topics and pain points in our digital transformation conversations. Over the years, different models have been introduced to break these down between business units and departments, including placing IT staff within an operational business unit, creating a DevOps

READ MORE

Product Announcement - July 2020   Coordinating your field work both within crews and between crews requires them having the right information at the right time and in real time. This used to be much easier before the events of 2020 and the “new normal” that we

READ MORE

This week I take a look at how to progressively introduce technology change to your office teams and field crews.   Many of us have heard of “phased approach” or “big bang” with launching of software projects. For those that haven’t, a phased approach being incrementally introducing

READ MORE

When choosing a SaaS solution for your business - beyond being functionally compliant with your requirements - the solution needs to be security compliant, and some would argue that you need to lead with security by design as a key development principle.   The challenge that many

READ MORE

This week we look at how having access to real time information and reporting improves the service, efficiency and profitability of your business - specifically for workforce management.   Your business, with its distributed work force, may have grown organically over time as new contracts were awarded. In an office, managing a small team of less

READ MORE