The requirements of field service management have changed and entered the next generation, driven by the shift to remote work and available new technologies. Teams that once congregated in an office around a whiteboard daily, now start work from their homes, job re-planning has increased, forecasting and utilisation is a higher priority and field data capture requirements have no limits.
Jobs have moved from single jobs to managing projects and complex multi-day jobs and your team needs a platform to achieve that. Import wizards and templates help you get started on your own or through our guided videos and tier 1 support from our team.
Investment in IoT technologies should be maximised and benefits realised with your field force by integrating end-to-end workflows.
No code supports business level users to digitise and automate workflows.
The next generation of field service management is upon us and Dusk provides you the capability to accelerate your business.