The Dusk Utilities Status product allows authorised Staff and Service Providers to access network outage information displayed in real time. Understanding the challenges and developed in conjunction with the industry. Functions include full SCADA network status on mobile through Android and iOS applications, delivered securely. Also other mobile portal initiatives to interact with customers both before, during and after outages. Innovative and game changing for the industry.
Executive Products
- Lack of real time visibility of network outage status
- Historical data not integrated to the system.
- Inefficient monitoring and support process
- Usability issues including visualization of network fault information
- Weather feeds information missing
- User friendly interface for information display
- Real time network fault information on a tabular and geospatial
- Current and Historical data
- Weather Feeds
- Push Notifications
- View current outages, weather updates and historical outage information, load and demand.
- Network outages are viewable including customer details, feeder details and other related information.
- View current network fault information in tabular and geospatial form, historical network fault information, current weather and warnings along with receiving system generated notifications through the mobile application.
- Easy access to network outage information
- Secure integration to display SCADA network data
- Reporting and trend analysis
- No need to carry a laptop around when on call
- Management visibility