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Field Service Management and HubSpot

closing the RevOps gap for customer service

Deals mean work

Save time by creating work in the Dusk IOP automatically by moving between Deal Stages
Shorten invoice cycles by updating HubSpot from the Dusk IOP as work is completed
Field Techs and Dusk IOP staff can create new Deals back into HubSpot from the Dusk IOP
Sync all your Deals fields, including custom properties for your Field Techs

5* Customer Service with connected Tickets

Create work from your tickets with a just HubSpot status change
Define your Dusk IOP work type, single task or multi task using custom properties
Your Technicians have all the information they need to hand in the field
Status updates back into HubSpot, including auto closeout

More revenue, faster

Bring in work from one or Deal pipelines and with auto closeout and business rules, invoice faster
Enhanced visibility across your operations team of upcoming work for resource scheduling
Next level customer satisfaction powered by real time synchronisation

A unique full picture

Your HubSpot data, your way
Easily bring across your standard and custom fields, to give your techs the most up to date info in the field
All your properties from your Contacts, Deals, Tickets Objects
Your HubSpot data becomes the foundation for your Jobs and Projects in the Dusk IOP

The latest Products

Maintain the latest offerings for your customers
Ensure your Field Techs are accessing current Products for installs and maintenance
Synchronize your products from HubSpot into the Dusk IOP and choose your source of truth
Automatically update from HubSpot

Contacts are the jewel of your business

Bring in your HubSpot Contacts individually or together
Full control over automatic or manual sync of new contacts
Choose your source of truth for Contact updates, the Dusk IOP or HubSpot
See all work for your Contacts from Scheduled through to Invoiced

Get started today from the HubSpot App Marketplace

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Ready to close the RevOps gap with the Dusk IOP?

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Start your 14 day trial with no credit card today