What is next generation field service management software? We define it as the ability to work with these technologies, that have become mainstream in business since circa 2018 onwards. Field Service Management (FSM) software has been well known for around 20 years now. In the early days
Dusk Mobile is pleased to announce our new partnership with SightCall, an enterprise grade video cloud platform company. SightCall are leaders in the remote visual assistance market and have experience working across industries such as utilities, automotive and field services. SightCall own the full technology
Field services hasn’t been immune to the impacts of COVID-19 and with the variety of locations, human interaction, equipment and physical touchpoints in a typical day, the industry has been heavily impacted. This has led to organisations exploring alternate ways to provide service where possible including