This week is the Gartner Symposium 2019 on the Gold Coast and last week Gartner released the Top 10 Strategic Technology Trends for 2020. Gartner identifies a strategic technology trend as “one with substantial disruptive potential that is beginning to break out of an emerging state
This week we look at extending Total Cost of Ownership (TCO) through the integration of your Information Technology and Operational Technology systems through a central platform. A recent article from Oliver Bossert and Driek Desmet for Mckinsey "Modular Platforms operate as independent entities that bring together
When identifying areas to improve in your business, it can be easy to look at specific business functions or workflows in isolation. By lifting that up a level to more broadly, organisational visibility, a new world of benefits can be realised. My colleague, Mat Unwin
To achieve operational excellence and deliver benefits to your business, aligning the goals and objectives of your teams is a fundamental foundation. Your business likely already has Core Values, a Mission Statement and Vision. Perhaps your customer service department run regular events to remind your
As you look across your organisation and teams, the demands both internally and externally to deliver more with less are growing and will continue to do so. Internally your stakeholders want to understand more about their customers, leverage existing data, create new data streams and