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Originally written for Field Technologies Online and can be viewed here Source: Dusk Mobile    COVID-19 has driven a change in how field service organisations or those functions operate. From customer site visits to assets, the impact is visible and the requirement has had to be addressed. Safety, industry requirements, Government legislation all play a part on top

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This week I look at 5 benefits from collaborating with your software supplier. Let me preface this with collaboration for a functional outcome delivering business benefits to both parties and not anything unethical.   Agile, Lean, Fail Fast, Innovation, Hubs, Tribes – these were once buzz words

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This week I look at how to 3 areas to introduce and maintain collaboration in your workplace.   This article starts with an important distinction between collaboration and cooperation, the two key ways of interacting in a workplace. It is worth reading in full, however the following are

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As you look across your organisation and teams, the demands both internally and externally to deliver more with less are growing and will continue to do so. Internally your stakeholders want to understand more about their customers, leverage existing data, create new data streams and

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Risks are present across your organisation and there are a number of ways these can be mitigated against using workflow automation. This post focuses largely on operational risks that can be readily addressed, delivering significant benefits to your organisation and your customers.   1. Field Data capture   Many

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Strategies span the length and breadth of your businesses, short and long term, dependent strategies and strategies within strategies to name just a few. The fine balance between defining and executing a strategy but remaining nimble enough to keep pace with the rapidly evolving landscape

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