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Dusk Mobile is the company that sits behind solutions like the industry leading IOP. The team provide strategic and tactical consulting along with support for organisations looking to deliver mobility and digital transformation and optimisation.

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field service solutions Tag

This week I look at 3 ways to empower your field staff and increase productivity. The benefits of empowerment span many areas, including but not limited to: Staff satisfaction across both your employees and contractors Customer satisfaction Work throughput and profitability Efficiency and optimisation   Technology is

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When choosing a SaaS solution for your business - beyond being functionally compliant with your requirements - the solution needs to be security compliant, and some would argue that you need to lead with security by design as a key development principle.   The challenge that many

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This week we look at how having access to real time information and reporting improves the service, efficiency and profitability of your business - specifically for workforce management.   Your business, with its distributed work force, may have grown organically over time as new contracts were awarded. In an office, managing a small team of less

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When identifying areas to improve in your business, it can be easy to look at specific business functions or workflows in isolation. By lifting that up a level to more broadly, organisational visibility, a new world of benefits can be realised. My colleague, Mat Unwin

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Today more than ever before, your teams can work anywhere, anytime and on any device. To maximise the output of your distributed workforce, some roles lend themselves better than others to optimization through technology. Skills based roles that are time boxed are a good foundation

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Risks are present across your organisation and there are a number of ways these can be mitigated against using workflow automation. This post focuses largely on operational risks that can be readily addressed, delivering significant benefits to your organisation and your customers.   1. Field Data capture   Many

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Profitability of customer contracts or delivery of customer projects is a regular talking point across our clients and how a true cost to service can be captured easily and reported on. Costs are slipping through the cracks daily that in some cases start small but

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Running your operations in real time or with near real time information has become a necessity across industries but doesn’t need to be a large digital transformation. Let's show you how to Excel!   Where to start?   Most of you have used Microsoft Excel to deliver efficiencies in

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Allowing your teams to communicate quickly and seamlessly regardless of skills or location. This is the workplace of the future and selecting a vendor that enables this is a crucial step in this collaborative journey.   Where to start?   A collaborative work management platform is going to shift

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More recognition comes in for Dusk Mobile’s continuous pursuit of service excellence. The company - a global leader in the intelligent field service, asset performance management and devops space - has recently been upgraded as a certified Enterprise Solution Provider for VMware. The Dusk Mobile

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