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Workflow Automation

The Dusk IOP makes it easy to synchronise between the Sales Order functionality and your Xero account. Sync up your Purchase Orders and Invoices from the Dusk IOP with a single button to Xero. This means, you retain your financial source of truth in Xero

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Product Announcement - July 2020   Coordinating your field work both within crews and between crews requires them having the right information at the right time and in real time. This used to be much easier before the events of 2020 and the “new normal” that we

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By now most of us are into the remote working rhythm and in some cases could have been working in this setup for months or years before. As a remote worker, your job role and the need to deliver a great experience for your customer

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This week I look at 3 ways to empower your field staff and increase productivity. The benefits of empowerment span many areas, including but not limited to: Staff satisfaction across both your employees and contractors Customer satisfaction Work throughput and profitability Efficiency and optimisation   Technology is

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When choosing a SaaS solution for your business - beyond being functionally compliant with your requirements - the solution needs to be security compliant, and some would argue that you need to lead with security by design as a key development principle.   The challenge that many

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This week I look at how to 3 areas to introduce and maintain collaboration in your workplace.   This article starts with an important distinction between collaboration and cooperation, the two key ways of interacting in a workplace. It is worth reading in full, however the following are

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This week we look at how ‘No Code’ automation can help you as a Project Manager or Program Manager.   One of the challenges in an overarching senior role is keeping abreast of the many moving parts of the project to ensure an on time, on budget

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This week we look at how having access to real time information and reporting improves the service, efficiency and profitability of your business - specifically for workforce management.   Your business, with its distributed work force, may have grown organically over time as new contracts were awarded. In an office, managing a small team of less

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This week we look at extending Total Cost of Ownership (TCO) through the integration of your Information Technology and Operational Technology systems through a central platform.   A recent article from Oliver Bossert and Driek Desmet for Mckinsey "Modular Platforms operate as independent entities that bring together

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