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Field Service Management Software

This week I look at 5 benefits from collaborating with your software supplier. Let me preface this with collaboration for a functional outcome delivering business benefits to both parties and not anything unethical.   Agile, Lean, Fail Fast, Innovation, Hubs, Tribes – these were once buzz words

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By now most of us are into the remote working rhythm and in some cases could have been working in this setup for months or years before. As a remote worker, your job role and the need to deliver a great experience for your customer

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This week I look at 3 ways to empower your field staff and increase productivity. The benefits of empowerment span many areas, including but not limited to: Staff satisfaction across both your employees and contractors Customer satisfaction Work throughput and profitability Efficiency and optimisation   Technology is

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Running your operations in real time or with near real time information has become a necessity across industries but doesn’t need to be a large digital transformation. Let's show you how to Excel!   Where to start?   Most of you have used Microsoft Excel to deliver efficiencies in

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Allowing your teams to communicate quickly and seamlessly regardless of skills or location. This is the workplace of the future and selecting a vendor that enables this is a crucial step in this collaborative journey.   Where to start?   A field service management platform is going to shift

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Visualisation of data has become the next frontier following on from the creation of data. In an incredible statistic, over the last 2 years alone 90 percent of the data in the world was generated! 2.5 quintillion bytes of data are created every single day

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