Silos are one of the most consistent topics and pain points in our digital transformation conversations. Over the years, different models have been introduced to break these down between business units and departments, including placing IT staff within an operational business unit, creating a DevOps
One area the events of 2020 has shown us, is the need to innovate and enact change quickly across your organisation. However, challenges abound in technology transformation across infrastructure, vendor alignment, data volumes and a myriad of complexity driven from years of technology investment. So how
Historically enterprises have been tied to software solutions and the technical debt has continued to grow over the years. Few CIO’s would have considered replacing solutions of size, even if the market presented alternatives that delivered more benefits, were a better functional fit, easier to
Product Announcement - July 2020 Coordinating your field work both within crews and between crews requires them having the right information at the right time and in real time. This used to be much easier before the events of 2020 and the “new normal” that we
This week I’ve put together a post based on experience for building a true partnership with your vendors. As a vendor for a number of years I’ve seen and learnt a lot. I’ve not always got it right but having a robust relationship delivers benefits
This week I look at 3 ways to empower your field staff and increase productivity. The benefits of empowerment span many areas, including but not limited to: Staff satisfaction across both your employees and contractors Customer satisfaction Work throughput and profitability Efficiency and optimisation Technology is
This week I look at how to 3 areas to introduce and maintain collaboration in your workplace. This article starts with an important distinction between collaboration and cooperation, the two key ways of interacting in a workplace. It is worth reading in full, however the following are
As you look across your organisation and teams, the demands both internally and externally to deliver more with less are growing and will continue to do so. Internally your stakeholders want to understand more about their customers, leverage existing data, create new data streams and
Productivity = output / input How do you improve it and what are some easy steps you can get started with? This doesn't just mean getting more done but being smarter about it. At the core of most businesses are the staff. I say most as there
Workflow automation (as distinct to Robotic Process Automation) is a frequently identified pain point across our customers, so we thought this week we’d write our blog post about some easy areas to get started with and the benefits of doing so. 1. Exceptions There are many examples